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Find answers to common questions about Image to Frames. Can’t find what you’re looking for? Contact our support team.

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General questions

Image to Frames is a Canva app that converts images into custom frames with one click. You can convert any image (PNG, JPG, or SVG) into a frame, or browse and download from our library of 8,168+ premium frames.
No, Image to Frames requires a Pro subscription. Free users cannot access any features. However, students and teachers can get a free 1-year Pro subscription.
No, Image to Frames is designed for everyone. The conversion is fully automatic - just upload an image and click convert. No manual editing or design skills needed.
Image to Frames is perfect for:
  • Content creators making social media posts
  • Small businesses creating marketing materials
  • Event planners designing invitations
  • Anyone who wants custom frames without design skills

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Pro subscription and pricing

Pro is available as an annual subscription. New subscribers get a 1-day free trial. Visit the Pro Features page to see current pricing.
When you upgrade to Pro, you get a 1-day free trial. You can use all Pro features during this time. If you don’t cancel before the trial ends, your annual subscription begins automatically.
Yes, if you don’t cancel during the free trial, your annual subscription will begin automatically after the trial period ends.
Yes, you can cancel your subscription at any time during the free trial without being charged. You’ll continue to have Pro access until the end of the trial period.
The free trial includes all Pro features:
  • Unlimited image-to-frame conversions
  • Access to 8,168+ premium frames
  • All future feature updates
  • Priority support
Yes, you can cancel your Pro subscription at any time. You’ll continue to have Pro access until the end of your billing period.
All your frames remain accessible in your Canva designs. You’ll lose access to Pro features like unlimited conversions and the Frame Library, but existing frames aren’t affected.
Visit your account settings or contact support to check your subscription status and payment plan.
You can check your subscription status in your account settings on the website or by contacting customer support.

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Student and teacher program

Yes! Students and teachers can get a free 1-year Pro subscription. This includes all Pro features for one year.
Visit the Student Pack page to apply for the student/teacher program. Use your .edu email address to verify your student status and get instant access to all premium features.
Students and teachers get the same Pro features as paid subscribers, but with a 1-year duration instead of annual renewal.

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Using Image to Frames

  1. Open Canva and click “Apps” in the left sidebar
  2. Search for “Image to Frames”
  3. Click “Add” or “Use” to install the app
There are three ways:
  1. Tap an image in your Canva design (recommended - fastest method)
  2. Upload an image file (PNG, JPG, or SVG)
  3. Import a frame from the Frame Library
Then click convert - it’s that simple!
No, Image to Frames is fully automatic. Just upload your image and click convert - no manual tracing or editing needed.
Image to Frames supports PNG, JPG, and SVG formats. Works with photos, illustrations, and vector graphics.
  1. Browse and search frames on the website
  2. Download the SVG frame file
  3. Important: Import the downloaded file into the Image to Frames app in Canva (don’t just upload it as a regular file)
  4. Your frame is ready to use
Frames downloaded from the Frame Library must be imported into the Image to Frames app in Canva to work correctly. Simply uploading the SVG file won’t work - it needs to be imported through the app.

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Troubleshooting

Try refreshing your Canva app or logging out and back in. If the issue persists, contact customer support for assistance.
Make sure you’re using a Pro account. Free users cannot use the conversion feature. Also check that your image is in a supported format (PNG, JPG, or SVG).
Make sure you imported the frame into the Image to Frames app in Canva, not just uploaded it as a regular file. The frame must be imported through the app.
Check that your file is in a supported format (PNG, JPG, or SVG) and isn’t too large. Try compressing the image if needed.
Try:
  • Using a larger, higher-resolution image
  • Resizing the frame to match your image size
  • Adjusting the image position within the frame

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Support and resources

Yes! Check out our Getting Started guide and Use Cases for tutorials and examples. We also have video tutorials on YouTube.
You can contact our support team at support@qrdynamic.xyz for assistance with your account or any questions.
Visit our website to see video tutorials on YouTube covering various use cases like converting images to frames, creating map art, text to frames, and more.

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Still have questions?

Contact Support

Can’t find the answer you’re looking for? Our support team is here to help.

Getting Started Guide

New to Image to Frames? Start here.

Use Cases

See how others are using Image to Frames.